Our commitment is to provide a secure and confidential platform for reporting concerns, ensuring that anyone can voice their issues without fear of retaliation or exposure.

We encourage all employees, contractors, and stakeholders to use this service when discretion and anonymity are critical. For matters not requiring anonymity, please adhere to standard reporting protocols as outlined in company policies.
 

What to Report

You can report a wide range of concerns, including but not limited to:

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•    Ethical Violations

•    Unsafe Workplace Conditions

•    Harassment or Discrimination

•    Fraud, Theft, or Embezzlement

•    Violation of Company Policies

•    Misuse of Resources or Property

•    Bribery, Kickbacks, or Conflicts of Interest

•    Substance Abuse

•    Quality or Service Issues

•    Vandalism, Sabotage, or Threats

This service also covers improper behavior, falsification of documents, and violations of local or federal laws. All reports are reviewed and handled according to the company's investigation protocols.

Confidentiality and Anonymity

We are committed to protecting your privacy. Information provided will be used solely to facilitate a thorough investigation and address the issue appropriately. While we strive to maintain your anonymity to the fullest extent possible under the law, certain details shared during the investigation may inadvertently reveal your identity.

Available Reporting Channels

Our reporting service is accessible 24/7 via multiple methods:

  Phone: English and Spanish: 1-844-220-9221 option 10
  Email: reports@rioshealthplan.com
  Fax: (951) 923-2321 (Compliance Only)

Important Guidelines

  Recorded phone calls may be used for training, service improvements, or investigative purposes in accordance with applicable regulations.

By using this service, you contribute to fostering a transparent, ethical, and safe workplace for everyone. Your voice matters—thank you for helping us uphold our values.

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